Frequently asked questions
Find answers to common questions about our hosting services.
Can I use my own Windows license on a VPS?
We cannot install customer-provided Windows licenses on our VPS platform. Here's why we require using our Microsoft SPLA licensing.
Do you accept crypto payments?
Yes, ServerPoint accepts cryptocurrency payments including Bitcoin. Learn how to pay for VPS hosting and dedicated servers with crypto.
Do you offer VPS hosting in Arizona?
We don't have a data center in Arizona, but our Las Vegas location is less than 10 milliseconds away - ideal for Phoenix, Tucson, Mesa, and all Arizona cities.
Do you offer VPS hosting in Arkansas?
We don't have a data center in Arkansas, but our Dallas facility at Infomart is just 300 miles away, providing under 10ms latency to Little Rock, Fayetteville, and all Arkansas cities.
Do you offer VPS hosting in California?
Yes! Our Santa Clara data center serves Northern California, and our Las Vegas data center is ideal for Southern California. Los Angeles data center coming soon.
Do you offer VPS hosting in Kansas?
We don't have a data center in Kansas, but our Dallas facility at Infomart provides excellent low-latency connectivity to Wichita, Kansas City, Topeka, and all Kansas cities.
Do you offer VPS hosting in Mississippi?
We don't have a data center in Mississippi, but our Dallas facility at Infomart provides low-latency connectivity to Jackson, Gulfport, Biloxi, and all Mississippi cities.
Do you offer VPS hosting in Missouri?
We don't have a data center in Missouri, but our Dallas facility at Infomart provides low-latency connectivity to Kansas City, St. Louis, Springfield, and all Missouri cities.
Do you offer VPS hosting in New Mexico?
We don't have a data center in New Mexico, but both our Las Vegas and Dallas facilities provide less than 10ms latency to Albuquerque, Santa Fe, and all New Mexico cities.
Do you offer VPS hosting in Oklahoma?
We don't have a data center in Oklahoma, but our Dallas facility at Infomart is just 200 miles away, providing under 5ms latency to Oklahoma City, Tulsa, and all Oklahoma cities.
Do you offer VPS hosting in Oregon?
We don't have a data center in Oregon, but our Santa Clara, California facility provides low-latency connectivity to Portland, Salem, Eugene, and all Oregon cities.
Do you offer VPS hosting in Texas?
Yes! Our Dallas data center at Infomart provides VPS hosting with excellent connectivity to Houston, San Antonio, Austin, Fort Worth, and all Texas cities.
Do you offer VPS hosting in Utah?
We don't have a data center in Utah, but our Las Vegas location provides low-latency connectivity to Salt Lake City, Provo, Ogden, and all Utah cities.
Do you offer VPS hosting in Washington?
We're planning a Seattle data center, but our Santa Clara, California facility currently provides less than 10ms latency to Seattle, Tacoma, Bellevue, and all Washington cities.
Does ServerPoint use cPanel or Plesk for web hosting?
No, we built our own platform that integrates with our distributed infrastructure. Here's why cPanel and Plesk don't fit our advanced architecture.
How are VPS billed?
ServerPoint VPS hosting is billed hourly from deposited funds. Learn about payment methods, automatic billing, and how our 28-day billing cycle works.